Faq / Help
1. ORDERING & PAYMENT
Click "Add to Cart," review your order, and proceed to Checkout.
We accept multiple payment options, ensuring a smooth transaction for you.
2. SHIPPING & DELIVERY
We offer FREE shipping for metro areas on orders above $99. Non-metro areas and smaller orders may incur a shipping fee.
Estimated delivery times:
- Sydney, Melbourne, Brisbane, ACT: 1-5 business days
- Regional NSW, VIC & QLD: 3-7 business days
- Perth, Adelaide: 5-7 business days
- TAS, Regional SA, WA & NT: 7-10 business days
For an exact shipping cost, enter your postcode in our Shipping Calculator.
Once dispatched, you'll receive tracking details via email.
For full details, visit our Shipping & Delivery page.
3. RETURNS & REFUNDS
We accept returns within 30 days. A 10% restocking fee may apply. See our Returns Policy for full details.
4. WARRANTY
All products come with a 12-month manufacturer’s warranty. Learn more about our Warranty Policy.
5. SECURITY & PRIVACY
We use SSL encryption and do not store credit card details. Read our Privacy Policy.
6. PRODUCT INFORMATION
We operate online only but provide detailed images and specifications. If you need more information, visit our Contact Us page.
