Contact Us

  • Zest Lighting
  • (02) 9669 9361
  • info@zestlighting.com.au

Information

About us

Zest Lighting is an online boutique based in Sydney that offers you the best in lighting designs at the click of a fingertip. Since 2014, we have been bringing high street designs online without the high street price tag.

Zest Lighting

Terms and Conditions

Terms & Conditions

Welcome to Zest Lighting! By using our website, placing an order, or interacting with our services, you agree to the following terms and conditions.

1. Introduction

The website https://www.zestlighting.com.au is owned and operated by Zest Online Pty Ltd (ABN 95 604 181 606), trading as Zest Lighting, based in Sydney, Australia.

The terms "we," "our," and "us" refer to Zest Lighting, while "you" refers to customers, visitors, and users of our website.

2. Agreement

All orders and purchases made through this website, email, or phone are subject to these terms and conditions.

3. Product Availability

We aim to fulfill all orders, but if a product is unavailable, we will notify you and offer alternatives, backorders, or a full refund.

4. Pricing

All prices are in Australian Dollars (AUD) and include GST.

We reserve the right to correct errors in pricing. If a purchase was made at an incorrect price, we will cancel the order and issue a full refund.

5. Product Information

Product descriptions and specifications are intended to be accurate, but errors may occur. Images may slightly differ from actual products due to lighting and screen settings.

6. Best Price Guarantee

We offer a 5% price beat on identical in-stock products from Australian retailers. Learn more on our Best Price Guarantee page.

7. Orders & Payments

Orders are subject to confirmation. Payment must be made in full before dispatch. We accept:

  • Credit & Debit Cards (Visa, Mastercard, Amex)
  • PayPal
  • Direct Bank Deposit
  • "Buy Now, Pay Later" options like AfterPay and Zip Pay

8. Delivery & Shipping

We offer free delivery to metro areas in Australia. Non-metro and regional areas have a flat rate of $29.95.

Estimated delivery times:

  • Metro Areas: 1-5 business days
  • Regional Areas: 3-7 business days
  • Rural & Remote Areas: 7-10 business days

Full shipping details are available on our Shipping Policy page.

9. Returns & Refunds

We accept returns within 30 days of purchase under our Returns Policy. Products must be unused and in original packaging.

10. Warranty

Our products are covered by manufacturer warranties. If your product is faulty, submit a claim using our Warranty Claim Form.

11. Privacy Policy

Your privacy is important to us. Read our full Privacy Policy to learn more.

12. Governing Law

These terms are governed by the laws of New South Wales, Australia.

13. Changes to Terms

We reserve the right to update these terms at any time.

14. Contact Information

If you have any questions, feel free to contact us.